Shipping policy
🚚 Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- You’ll receive a confirmation email with tracking info once your order ships.
🌎 Shipping Destinations
- We ship to Canada, the United States, and worldwide.
- International orders may have longer delivery times and customs fees.
- 🌟 Free shipping is available on all orders over $100 (Canada, U.S., and International
📦 Shipping Options & Estimated Delivery
| Region | Shipping Method | Estimated Delivery | Notes |
|---|---|---|---|
| Canada | Standard Shipping | 3–7 business days | Calculated at checkout |
| U.S. | Standard Shipping | 5–10 business days | Calculated at checkout |
| U.S. | Express Shipping | 2–5 business days | Based on carrier rates |
| International | Standard Shipping | 7–20 business days | Calculated at checkout |
| International | Express Shipping | 3–7 business days | Based on carrier rates |
Delivery times are estimates and may vary due to carrier delays, customs, or holidays.
🧾 Customs & Duties
- International orders may be subject to customs duties, taxes, or import fees.
- These fees are determined by the destination country and are the customer’s responsibility.
- For U.S. orders, recent trade policy changes may apply tariffs to some products. These are not controlled by Nimatletic.
We recommend checking your country’s customs policies before placing an order.
❗ Delivery Issues
- If your order is delayed, lost, or damaged, contact us at nimatletic@gmail.com within 7 days of delivery.
- We’ll do our best to resolve the issue quickly.
💡 Tracking & Tips
- All orders include tracking when available.
- International shipments may experience longer transit times or customs delays.
- We aim to ship orders quickly and keep you updated every step of the way.
